Setting the Standard for Quality in Healthcare Interpreting

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Communication.
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Meaningful Health Care.

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Healthcare Interpreters

The CoreCHI™ and CHI™ are the nation's highest certification credentials available to healthcare interpreters

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Hospitals &
Healthcare Providers

Healthcare providers choose CCHI certified interpreters - CoreCHI™ and CHI™ - as their preferred means of ensuring language access. Join us and demonstrate your commitment to quality care and patient safety.

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Language Service Providers

Healthcare providers depend on you to have trained and qualified interpreters. It is just smart business to validate your hiring practices and training with CCHI credentials.

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Training Providers

Healthcare interpreters and providers choose CCHI accredited continuing education programs. CCHI accreditation ensures your program's credibility and visibility.

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01.17.2018

Certification Commission for Healthcare Interpreters

The healthcare interpreting profession has changed dramatically over the years. Heightened public awareness, demographic shifts, technology, national standards, new regulations, and financial pressure have affected the way healthcare providers ensure language access for their patients. Add to that new Joint Commission standards requiring that providers ensure that those providing interpreting services are competent to do so, and this growing trend for accountability has created an insistence on certifying the skills and knowledge of perspective and current healthcare interpreters. It is in response to this progression that CCHI developed and operates a national, portable credentialing for healthcare interpreters to provide an assurance of competency.

 

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Show your commitment to improving quality care and patient safety, and choose CCHI certified interpreters.

To obtain CCHI certification, candidates pay fees in two separate steps:

You can help your interpreters, staff or contractors, either by purchasing the exams on their behalf, or by organizing your interpreters in groups so they can purchase the exams collectively. Both options will receive our special group pricing rates. 

Our special pricing starts if you purchase a minimum of 10 exams. There are several levels available depending on the number of exams purchased, including a special offer for organizations purchasing 500+ exams.  Upon your payment, your interpreters have one year to schedule and take their exams.

There are two options of applying the discounted rates:

  1. You receive a special code (for a specified number of exams) which your interpreters enter at the time of submitting their applications and paying for their exams.

  2. You give us a list of the corresponding interpreters’ names, and then we keep track of their payments.

 

If you are interested in receiving a volume discount when purchasing CCHI exams, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Read more about CCHI's competence assurance process here.

Benefits of hiring or contracting CCHI-credentialed interpreters:

  • You have an authoritative, psychometrically validated, third-party assurance that interpreters can perform entry-level job tasks in all three modes of interpreting – consecutive, simultaneous, and sight translation – in a variety of medical and healthcare settings (see our Test Blueprint Outline for more information).  This knowledge allows you to save time on optimal scheduling – any credentialed interpreter can work in any setting or sensitive situation.

  • You can meet any customer’s requirement of proving and documenting your interpreters’ qualifications and competency. You can simply refer your customers to our National Healthcare Interpreter Registry for verification.

  • You can save your resources on training your interpreters – CCHI requires all credential holders to meet CCHI’s continuing education and work experience requirements that are designed to prevent the interpreter’s knowledge and skills obsolescence.

  • You can better comply with the IRS contractor status requirements – your contractors’ performance skills are evaluated by a third party, and you do not need to conduct any professional training as it is already part of the CCHI credential renewal process.  In other words, you now contract independent professionals.


The CCHI credentialing and certification program ensures the consistency of professional competencies, standards and practices among healthcare interpreters across the healthcare field.

By making  CCHI credentialing a requisite for job applications and a requirement for hiring interpreters or contracting with vendors of language services, managers of Interpreter Services and Programs will not need to set up  time-consuming and costly ways to assess the qualifications of hired or contracted services.  Why?

CCHI offers a three-step healthcare interpreter competency assurance process based on the best national practices and standards validated through a third-party accreditation by NCCA (National Commission for Certifying Agencies):

  1. Rigorous application process that determines if a bilingual person met the prerequisite requirements and qualifies to take a credentialing or certification examination.
  2. Taking and passing CCHI’s Core Certification Healthcare Interpreter™ (CoreCHI™) and language-specific oral performance CHI™ examinations that measure the medical interpreter’s knowledge, abilities and skills necessary to perform their job tasks in an independent, safe and culturally appropriate manner.
  3. Credential maintenance requires all credential holders to meet CCHI’s Continuing Education and Work Experience Requirements that are designed to prevent the interpreter’s knowledge and skills obsolescence.

By hiring or contracting CCHI-credentialed interpreters, you get an authoritative third-party assurance that interpreters can perform entry-level job tasks in all three modes of interpreting – consecutive, simultaneous, and sight translation – in a variety of medical and health care settings, efficiently and safely.

 

Our National Healthcare Interpreter Registry allows any healthcare administrator, employer or contractor of interpreters to:

  • verify the person’s credential through a name search, and
  • search for credentialed interpreters by city, state, or language.