Setting the Standard for Quality in Healthcare Interpreting

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Get Certified,
Get Connected,
Get Informed.

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Communication.
Quality.
Meaningful Health Care.

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Healthcare Interpreters

The CoreCHI™ and CHI™ are the nation's highest certification credentials available to healthcare interpreters

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Hospitals &
Healthcare Providers

Healthcare providers choose CCHI certified interpreters - CoreCHI™ and CHI™ - as their preferred means of ensuring language access. Join us and demonstrate your commitment to quality care and patient safety.

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Language Service Providers

Healthcare providers depend on you to have trained and qualified interpreters. It is just smart business to validate your hiring practices and training with CCHI credentials.

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Training Providers

Healthcare interpreters and providers choose CCHI accredited continuing education programs. CCHI accreditation ensures your program's credibility and visibility.

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01.20.2018

Certification Commission for Healthcare Interpreters

Four years ago, CCHI commissioners brought together all stakeholders – healthcare providers, interpreters, language service companies, and interpreter training providers – to develop a national certification program for healthcare interpreters, now accredited by the National Commission for Certifying Agencies (NCCA). The first CoreCHI™ and CHI™ credentials were awarded on January 15, 2011.

In September 2013, CCHI awarded its 1,000th credential.  This rapid and remarkable growth is unprecedented and confirms to CCHI and the healthcare interpreting industry that we got it right!

We are leading the national dialogue on healthcare interpreter certification and are grateful for the support we have received from all key stakeholders in the field.  You and people like you – the most experienced and respected in healthcare, healthcare interpreting and healthcare certification – form the backbone and brainpower at CCHI. Together, we are building a trained, qualified, certified and competency-based population of healthcare interpreters. There is no higher standard!

The Continuing Education Accreditation Program (CEAP) assesses, analyzes and accredits continuing education (CE) programs for healthcare interpreters. The objective of CEAP is to improve the availability and quality of continuing education courses or programs for interpreters working in the healthcare field. It assures trainers that their training programs or courses are marketable, and meet the needs of the target audience. A variety of courses “pre-approved for CE hours” makes credential maintenance an easier process for certified and credentialed healthcare interpreters.

With the number of CCHI credential holders growing nationwide, there is a pressing need for the development of ongoing continuing education programs. The profession of healthcare interpreting is becoming increasingly more complex and more sophisticated. CEAP is committed to staying on the leading edge of those changes. Our mission is to help healthcare interpreters gain and maintain interpreting competence and prevent professional obsolescence. Trainers working in conjunction with CEAP are well positioned to fill that need.

Funding support to develop and launch the CEAP came from a grant from the Kaiser Permanente National Community Benefit Fund at the East Bay Community Foundation.

  • CEAP accreditation is a tool that helps organizations precisely target their training dollars.
  • Accredited courses are marketed to healthcare organizations, interpreter employers, language agencies and interpreters through CCHI’s National Training Provider Directory
  • Training providers no longer have to prove credibility or credentials when marketing their courses and training programs.
  • Having your course or training program accredited is simple. Click here to get started.

Healthcare Interpreters change their world - one word at a time!


We want to hear your story.  Take a few minutes and write or record a brief piece that lets the CCHI Community know:

  • How earning your CHI™ or CoreCHI™ credential has impacted your career,
  • Why you are proud to be a professional healthcare interpreter, or
  • What influenced your decision to become a healthcare interpreter.

Send your story or video to CCHI at This email address is being protected from spambots. You need JavaScript enabled to view it..  Each week we will spotlight a healthcare interpreter's story on our website.  

 

April 2014 Winner of the "Share Your Story" Contest


CCHI congratulates Norma Franco, CHI™-Spanish interpreter from California, as the winner of our "Share Your Story" contest. Her award is a $100 voucher which she will use to pay for her credential renewal fee. Here is her story:


My feet dangled from the chair in the hospital room, as my mother and I sat and waited patiently for the doctor to arrive for the office visit. I was 10 years old, and in my mind, it was just another day interpreting in Spanish for my limited English speaking mother. I hope that at that age, I didn't tell the doctor it was the liver, and not a kidney, or that her elbow was really her wrist! We finished the medical visit somehow, and both my mother and the doctor seemed satisfied, yet even then I felt that the communication could have been better and more accurate. Little did I know that those experiences with my mother will inspire me to pursue the path of becoming a certified healthcare interpreter.

My experience of growing up interpreting for relatives and friends is a common scenario for many native Spanish speakers living in the United States. They have children, cousins, friends, and just about anyone who will help them communicate with the medical staff. Yet, many times the interpretation is not accurate, and can even lead to serious medical errors. Inaccurate interpretation by non-certified interpreters can prevent patients from seeking the medical treatment they need, and can cause their mistrust of the healthcare system.

This is why becoming a certified healthcare interpreter was very important to me. I wanted to have a career that allowed me to help people, and that could really make a difference in people's lives.

Nowadays, employers are looking to hire certified healthcare interpreters because it gives them the peace of mind that the interpreter will be fully qualified and the patient will get the best service possible. And I am always proud to say that I am a Certified Healthcare Interpreter. Certification allowed me to have the medical interpreting job I have today. I work for a medical interpreting company based in the Bay Area in California that does video and telephone interpreting for various hospitals across the United States. This is yet another reason why it is very important to be certified nationally, so that you can expand your job opportunities beyond your own state.

The best aspect of being a medical interpreter is that the people are so thankful and appreciative when you for helping them erase that language barrier, and that is a reward in itself. Becoming a certified healthcare interpreter through CCHI has changed my life in many positive ways. If anyone if thinking of becoming certified, I highly recommend doing so through CCHI.

 

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