The CoreCHI™ and CHI™ are the nation's highest certification credentials available to healthcare interpreters
Healthcare providers choose CCHI certified interpreters - CoreCHI™ and CHI™ - as their preferred means of ensuring language access. Join us and demonstrate your commitment to quality care and patient safety.
Healthcare providers depend on you to have trained and qualified interpreters. It is just smart business to validate your hiring practices and training with CCHI credentials.
Healthcare interpreters and providers choose CCHI accredited continuing education programs. CCHI accreditation ensures your program's credibility and visibility.
Certification Commission for Healthcare Interpreters
We want to hear your story. Take a few minutes and write or record a brief piece that lets the CCHI Community know:
April 2014 Winner of the "Share Your Story" Contest
CCHI congratulates Norma Franco, CHI™-Spanish interpreter from California, as the winner of our "Share Your Story" contest. Her award is a $100 voucher which she will use to pay for her credential renewal fee. Here is her story:
My feet dangled from the chair in the hospital room, as my mother and I sat and waited patiently for the doctor to arrive for the office visit. I was 10 years old, and in my mind, it was just another day interpreting in Spanish for my limited English speaking mother. I hope that at that age, I didn't tell the doctor it was the liver, and not a kidney, or that her elbow was really her wrist! We finished the medical visit somehow, and both my mother and the doctor seemed satisfied, yet even then I felt that the communication could have been better and more accurate. Little did I know that those experiences with my mother will inspire me to pursue the path of becoming a certified healthcare interpreter.
My experience of growing up interpreting for relatives and friends is a common scenario for many native Spanish speakers living in the United States. They have children, cousins, friends, and just about anyone who will help them communicate with the medical staff. Yet, many times the interpretation is not accurate, and can even lead to serious medical errors. Inaccurate interpretation by non-certified interpreters can prevent patients from seeking the medical treatment they need, and can cause their mistrust of the healthcare system.
This is why becoming a certified healthcare interpreter was very important to me. I wanted to have a career that allowed me to help people, and that could really make a difference in people's lives.
Nowadays, employers are looking to hire certified healthcare interpreters because it gives them the peace of mind that the interpreter will be fully qualified and the patient will get the best service possible. And I am always proud to say that I am a Certified Healthcare Interpreter. Certification allowed me to have the medical interpreting job I have today. I work for a medical interpreting company based in the Bay Area in California that does video and telephone interpreting for various hospitals across the United States. This is yet another reason why it is very important to be certified nationally, so that you can expand your job opportunities beyond your own state.
The best aspect of being a medical interpreter is that the people are so thankful and appreciative when you for helping them erase that language barrier, and that is a reward in itself. Becoming a certified healthcare interpreter through CCHI has changed my life in many positive ways. If anyone if thinking of becoming certified, I highly recommend doing so through CCHI.
Four years ago, CCHI commissioners brought together all stakeholders – healthcare providers, interpreters, language service companies, and interpreter training providers – to develop a national certification program for healthcare interpreters, now accredited by the National Commission for Certifying Agencies (NCCA). The first CoreCHI™ and CHI™ credentials were awarded on January 15, 2011.
In September 2013, CCHI awarded its 1,000th credential. This rapid and remarkable growth is unprecedented and confirms to CCHI and the healthcare interpreting industry that we got it right!
We are leading the national dialogue on healthcare interpreter certification and are grateful for the support we have received from all key stakeholders in the field. You and people like you – the most experienced and respected in healthcare, healthcare interpreting and healthcare certification – form the backbone and brainpower at CCHI. Together, we are building a trained, qualified, certified and competency-based population of healthcare interpreters. There is no higher standard!
CCHI is the certification program created by interpreters, for interpreters and the public good, and we have involved thousands of interpreters and users of interpreter services in our work. Our list of supporters continues to grow and we invite you to join us because your talents and expertise are critical to ensuring we get it right and that we respect the certification concerns and best practices established by many in the healthcare interpreting industry. We would like to spotlight one of our supporters - Certified Languages International (CLI).
CLI is one of the largest language services providers in the world, and has remained at the forefront of over-the-phone (OPI) interpreting services since their founding in 1996. They have maintained an enormous commitment to the healthcare industry since their inception, and specialize in providing highly qualified professional interpreters skilled in healthcare-specific terminology and competent in diverse medical settings. They are keenly aware of the critical nature of using qualified interpreters in healthcare - and of the detrimental effects that can result when an interpreter is not proficient in this specialized field.
CLI identified early the value in supporting CCHI’s efforts, and has long emphasized making philanthropic contributions to organizations affiliated with the interpreting profession and the wider language community. These efforts benefit not only interpreters, but also the end users - individuals with limited English proficiency, for whom accessing healthcare services can be particularly challenging.
CLI reinforces the highest of industry standards when it comes to selecting professional interpreters. On average, CLI experiences an annual growth of 25%, which allows them to allocate resources and dedicate time to collaborating with other industry leaders to further the profession of healthcare interpreting at large.
“Our customers share our belief that by utilizing only the most experienced and trained interpreters, together we raise the number of positive healthcare outcomes. Our customers understand that by choosing CLI as their provider of OPI, they in turn are supporting the vital work that CCHI is doing to eliminate the health care disparities for Limited English Proficient (LEP) patients.”
— Kevin Cunningham, Sales Executive
CLI's long-term plans for growth and expansion include: