Setting the Standard for Quality in Healthcare Interpreting

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Get Informed.

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Communication.
Quality.
Meaningful Health Care.

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Healthcare Interpreters

The CoreCHI™ and CHI™ are the nation's highest certification credentials available to healthcare interpreters

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Hospitals &
Healthcare Providers

Healthcare providers choose CCHI certified interpreters - CoreCHI™ and CHI™ - as their preferred means of ensuring language access. Join us and demonstrate your commitment to quality care and patient safety.

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Language Service Providers

Healthcare providers depend on you to have trained and qualified interpreters. It is just smart business to validate your hiring practices and training with CCHI credentials.

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Training Providers

Healthcare interpreters and providers choose CCHI accredited continuing education programs. CCHI accreditation ensures your program's credibility and visibility.

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01.18.2018

Certification Commission for Healthcare Interpreters

Four years ago, CCHI commissioners brought together all stakeholders – healthcare providers, interpreters, language service companies, and interpreter training providers – to develop a national certification program for healthcare interpreters, now accredited by the National Commission for Certifying Agencies (NCCA). The first CoreCHI™ and CHI™ credentials were awarded on January 15, 2011.

In September 2013, CCHI awarded its 1,000th credential.  This rapid and remarkable growth is unprecedented and confirms to CCHI and the healthcare interpreting industry that we got it right!

We are leading the national dialogue on healthcare interpreter certification and are grateful for the support we have received from all key stakeholders in the field.  You and people like you – the most experienced and respected in healthcare, healthcare interpreting and healthcare certification – form the backbone and brainpower at CCHI. Together, we are building a trained, qualified, certified and competency-based population of healthcare interpreters. There is no higher standard!

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CCHI is the certification program created by interpreters, for interpreters and the public good, and we have involved thousands of interpreters and users of interpreter services in our work. Our list of supporters continues to grow and we invite you to join us because your talents and expertise are critical to ensuring we get it right and that we respect the certification concerns and best practices established by many in the healthcare interpreting industry. We would like to spotlight one of our supporters - Certified Languages International (CLI).

CLI is one of the largest language services providers in the world, and has remained at the forefront of over-the-phone (OPI) interpreting services since their founding in 1996. They have maintained an enormous commitment to the healthcare industry since their inception, and specialize in providing highly qualified professional interpreters skilled in healthcare-specific terminology and competent in diverse medical settings. They are keenly aware of the critical nature of using qualified interpreters in healthcare - and of the detrimental effects that can result when an interpreter is not proficient in this specialized field.

CLI identified early the value in supporting CCHI’s efforts, and has long emphasized making philanthropic contributions to organizations affiliated with the interpreting profession and the wider language community. These efforts benefit not only interpreters, but also the end users - individuals with limited English proficiency, for whom accessing healthcare services can be particularly challenging.

CLI reinforces the highest of industry standards when it comes to selecting professional interpreters. On average, CLI experiences an annual growth of 25%, which allows them to allocate resources and dedicate time to collaborating with other industry leaders to further the profession of healthcare interpreting at large.
 

“Our customers share our belief that by utilizing only the most experienced and trained interpreters, together we raise the number of positive healthcare outcomes. Our customers understand that by choosing CLI as their provider of OPI, they in turn are supporting the vital work that CCHI is doing to eliminate the health care disparities for Limited English Proficient (LEP) patients.”
— Kevin Cunningham, Sales Executive


CLI's long-term plans for growth and expansion include:

  • Continuing to invest in innovative technology to deliver accurate, efficient, and quality language services;
  • Advocating on behalf of our interpreters to ensure that the industry is keeping their best interests in mind; and
  • Remaining a significant player in the provision of interpreters in healthcare by cultivating our partnerships with organizations such as CCHI.

California Announces CCHI Certified Healthcare Interpreters Gain Recognition in Workers’ Compensation System

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CCHI is pleased to be recognized by the State of California’s Division of Workers’ Compensation (DWC) as an approved credentialing and certification organization. California’s new DWC regulations require that interpreters for medical treatment appointments or medical legal exams be certified to be able to work in the system. 

We thank all our supporters in California for making this happen. One of DWC’s definitions of certified is “passing the CCHI exam evidenced by a CCHI certification/credential indicating that the interpreter passed the exam and specifying the language, if indicated."

CCHI is committed to work with California interpreters to accelerate the credentialing and certification process. We are expediting our systems to ensure that California interpreters can get through the credentialing and certification process quickly and without delay.

Please check here for our latest new and press releases or contact us for more information.
 

CCHI News & Updates

 

CCHI Webinars

 

Interpreting Industry Conferences

 


July 15, 2017 - CCHI awards its inaugural "Discover Healthcare Interpreting CoreCHI" Scholarship to five recipients.


July 2017 - CCHI holds nominations for two volunteer Board positions for the term from August 15, 2017 to August 14, 2020. Nominations must be submitted on the provided Nomination Form by July 21, 2017. For details, click here.


June 2017 - CCHI receives re-accreditation of the CHI™-Spanish certification from NCCA.


May - July 2016 - CCHI conducts its 2nd national Job Task Analysis study of the healthcare interpreter profession

02.11-12.16 -  a panel of 15 volunteer subject matter experts meets in Morrisville, NC, to start preparing for the 2nd national Job Task Analysis (JTA).

10.05.15 -  New Commissioners are elected as the founding Commissioners complete their second term.

August 2015 -  CCHI has reached the benchmark of 2,000 certified interpreters nation-wide. See the national Interpreter Registry for the current number.

03.07.15 -  CCHI's Certified Interpreter Oath is administered for the first time at CHIA's conference.


01.15.15 -  First recipients of CCHI certifications renew their certification for the first time.


07.15.14 - CCHI celebrates its 5th Anniversary


06.29.14 - CCHI receives NCCA Accreditation for its CoreCHI™ certification

CoreCHI™ certification is the only certification available for healthcare interpreters of any language.


09.01.13 - CCHI Launches the Continuing Education Accreditation Program (CEAP)

CCHI's CEAP program assesses, analyzes, and accredits continuing education programs for healthcare interpreters.


08.31.13 - CCHI Awards 1,000th Credential
CCHI congratulates 1,000 healthcare interpreters who have earned the nation’s highest credential available to healthcare interpreters and professional recognition of their qualification.


12.21.2012 - Improving Opportunities for Healthcare Interpreters with OMH Support

 

07.9.2012 - CCHI develops CHI™ exam in Arabic and Mandarin thanks to a grant from the Robert Wood Johnson Foundation to Expand CHI™ Certifications

 

06.29.2012 - CCHI receives NCCA Accreditation for its CHI™-Spanish Certification
CCHI is the first and only organization certifying healthcare interpreters to receive NCCA accreditation


October-November 2010 - CCHI administers its first CoreCHI™ and CHI™-Spanish certification exams


December 2009- April 2010 - CCHI conducts its 1st national Job Task Analysis study of the healthcare interpreter profession