Setting the Standard for Quality in Healthcare Interpreting

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Get Certified,
Get Connected,
Get Informed.

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Communication.
Quality.
Meaningful Health Care.

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Healthcare Interpreters

The CoreCHI™ and CHI™ are the nation's highest certification credentials available to healthcare interpreters

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Hospitals &
Healthcare Providers

Healthcare providers choose CCHI certified interpreters - CoreCHI™ and CHI™ - as their preferred means of ensuring language access. Join us and demonstrate your commitment to quality care and patient safety.

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Language Service Providers

Healthcare providers depend on you to have trained and qualified interpreters. It is just smart business to validate your hiring practices and training with CCHI credentials.

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Training Providers

Healthcare interpreters and providers choose CCHI accredited continuing education programs. CCHI accreditation ensures your program's credibility and visibility.

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01.18.2018

Certification Commission for Healthcare Interpreters

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Thank you for attending CCHI's webinar "Demystifying Sight Translation in Healthcare Settings"! We do NOT issue certificates for viewing the PowerPoint slides or other materials provided on this page.


If you need to receive a certificate, please complete the online training module now available at http://cchiinterpreters.org. To enroll in the online training module on that page, first, read instructions below the webinar title, then click on the title of the webinar to create an account or log in.

 

Here are the links to the materials used during the webinar:

  • Webinar PowerPoint slides
  • Documents used in Sight Translation exercises can be downloaded from these links:

"General Consent for Care and Treatment Consent" by Appledore Medical Group:
http://appledoremedicalgroup.com/util/documents/consent-to-treat.pdf

"General Consent and Acknowledgement Form" by Jackson Purchase Medical Associates:
http://internalmedicinegroup.com/wp-content/uploads/2013/06/General-Consent-and-Acknowledgement-Form.pdf

"General Consent for Treatment" by Tolland Imaging Center, LLC:
www.tollandimaging.org/general-treatment-consent.doc

 

We are looking for volunteers of different languages to form language-specific Terminology Committees for the Mini-Glossaries project. If you are interested, please sign up online at http://www.cchicertification.org/get-involved/get-involved and specify “Mini-Glossaries Project” in the appropriate field.  Or just send us the translation of the mini-glossaries into your language to This email address is being protected from spambots. You need JavaScript enabled to view it. along with any comments or suggestions.

Any CCHI-certified interpreter, whose certification is current, may purchase a CCHI Certified Interpreter Photo ID Badge.

At the time of ordering the badge, your certification expiration date must be more than 3 months ahead.

The cost of one CCHI Photo ID Badge is $26.00 (As of April 25, 2017).

This includes one badge, one lanyard and the shipping fee within the contiguous United States. (If shipping to Hawaii and outside the U.S., additional shipping charges may apply.) All payments are by credit or debit card only and are processed via phone, email or fax.

cchi-id-badges-web

 

How to order your badge

1. Get a picture for the badge with the following specifications:

  • Head shot only with a full face view (professional attire)
  • Photo must be taken in front of a plain, white or light background
  • Color image (taken with end user digital camera)
  • Image file must be in bmp or jpg format
  • Image size must be 3” x 3”
  • File size must not to exceed 2MB.

2. Fill out the CCHI Photo ID Order Form (to download, click here).

3. Email the completed form (must be an MS Word attachment) and your photo (must be a .jpg or .bmp image) togerther in one email, to Angie Lueschen at This email address is being protected from spambots. You need JavaScript enabled to view it.. In the Subject field include your name and the words "CCHI photo ID badge order"

4. After your information is received and verified by CCHI, you will be contacted by Ms. Lueschen via email to review your badge and pay.

5. All payments are by credit or debit card and are processed via phone, email or fax. Sorry, no online payments or checks at this time.

 

Please address all your inquiries about ordering a CCHI Certified Interpreter Photo ID Badge to Angie Lueschen at This email address is being protected from spambots. You need JavaScript enabled to view it..

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This Holiday Season we would like to thank you, our community of certified interpreters, in a new way. 

We want to reward you for referring your colleagues and friends to apply for CCHI certification. Both you and the interpreter you refer will receive a gift from CCHI in the form of a gift card or renewal discount for the referrer and an application discount for the referred. Please read carefully the Instructions and Terms below.

We know how passionate and dedicated you are. Together, we have the power to change the industry expectations of the healthcare interpreter. We can do it, one interpreter at a time!

 

 

 Refer A Friend Campaign Instructions and Terms

 

1. Campaign actions by the CCHI-certified interpreter referring a friend:

  1. All eligible CCHI-certified interpreters (see #4) will receive an email with a unique Referral Code from CCHI (contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. if you cannot locate the email with the code). Provide the Referral Code to an interpreter who is eligible to submit an application to become certified with CCHI (see #5).
  2. Only complete referrals qualify for a gift from CCHI. A complete referral means that the referred interpreter's application has been accepted by CCHI within the campaign period (see #3). If the referred interpreter's application is denied or insufficient, the person who made the referral does not receive any gift. If the referred interpreter's application is submitted after the campaign period (i.e. after 11:59 pm EST on 01/31/16), the person who made the referral does not receive any gift.
  3. Within 6 working days of the date the referred interpreter's application is accepted by CCHI, the CCHI-certified interpreter who made the referral will receive their choice of a $15 gift card or a $25 coupon towards their renewal application.

2. Campaign actions by the person who is referred to become certified:

  1. The referred interpreter emails CCHI at This email address is being protected from spambots. You need JavaScript enabled to view it. about their intent to start a certification application and provides the Referral Code received from a friend. CCHI emails the referred interpreter an invoice for the initial certification fee which includes a $15 discount and equals $195. This initial fee includes a non-refundable $35 application fee and a $160 CoreCHI™ exam fee. For more information about CCHI fees, click here.
  2. This discount cannot be combined with any other special pricing offers. Each candidate can use only one (1) Referral Code with their application. The Referral Code is not valid on applications submitted outside the campaign period (see #3).
  3. The referred interpreter submits their certification application to CCHI online at https://cchi.learningbuilder.com and pays online the received invoice within the campaign period (see #3) and before 12:00 am EST on 02/01/16.
  4. CCHI reviews the submitted application and informs the referred interpreter of the application acceptance or denial within 6 working days.

3. Campaign period: November 26, 2015 (12:00 am EST) - January 31, 2016 (11:59 pm EST).


4. Who can make a referral:

Any CCHI-certified interpreter whose certification is up-to-date during the campaign period can participate in this campaign. Limitation: Current CCHI Commissioners, employees (including raters), proctors, and advisors are NOT eligible to receive any gift(s) or discount(s) from CCHI for making a referral, however, they may refer candidates to apply using their referral code.

 

5. Who can be referred:

Any interpreter who wants to become certified, meets all CCHI's eligibility requirements (click here to review these requirements), and has not submitted their CCHI's application as of 11:59 pm EST on 11/25/15. Participation in this campaign does not offer or constitute any special considerations for applicants and does not guarantee their application acceptance. All candidates must meet all CCHI's eligibility requirements.

 

6. Each eligible CCHI-certified interpreter can make an unlimited number of complete referrals by January 31, 2016. (See #1b for the definition of a complete referral).


7. Waiver. Each participant of this Refer a Friend Campaign releases, discharges, and exonerates CCHI, its officers, employees, and agents, and any other persons from any and all liability arising out of implementing this campaign. CCHI reserves the right to prematurely terminate this campaign without prior notice in our sole discretion for reasons including, without limitation, failure to abide by the spirit of the campaign.

 

If you have any questions about this campaign, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.. Thank you!

Effective July 1, 2016

 

CCHI acknowledges that interpreting skills require continuous practice to be maintained at an adequate level.  Therefore, starting July 1, 2016, each certificant is required to obtain a minimum of 2 (two) CE hours in any performance based (skill-building) training every two years.  CCHI defines performance based (PB) training as training aimed to improve the healthcare interpreter's skills in the three interpreting modes - consecutive, simultaneous and sight translation.

Please, refer to the following tables for the specific limitations:

 

Performance Based Training

Minimum required in a two-year period -

starting 07/01/2016

Perform consecutive interpreting



2 CE hours in any combination

Perform simultaneous interpreting

Sight translate healthcare documents

Related skills-development training (e.g. note-taking, short-term memory development, public speaking, critical thinking)

 

Maximum allowed

 Translate healthcare documents


2 hours (as of 01/01/2015)

 

 

Non-Performance Based Training

Maximum allowed in a two-year period

Manage an Interpreting Encounter

 

 

 

14 CE hours in any combination

 

 

Healthcare Terminology

Interact with Other Healthcare Professionals

Prepare for an Interpreting Encounter

Demonstrate Cultural Responsiveness

Other language training outside of healthcare terminology (e.g. training related to slang, regionalisms, idiomatic expressions)

 

CCHI recommends that each certificant develops a personal CE plan to target the areas of knowledge and performance in which they need improvement. Certificants are allowed to take CE courses in the same knowledge/skill areas every two years (e.g. 8 hours in terminology and 8 hours in consecutive interpreting). However, certificants are not allowed to take the same CE course in the next two-year cycle ("same" means the course with the same title, delivered by the same instructor(s), and of the same duration as the course submitted for CE credit in the previous two-year cycle).

 

Important:

CCHI guarantees acceptance of appropriately furnished proof of CE only for CEAP-accredited CE courses because such courses have undergone a thorough review process and meet CCHI's renewal criteria. However, CCHI does not require that certificants complete only CEAP-accredited CE courses.

CCHI will accept all CE courses that meet CCHI's requirements for continuing education as described here as long as sufficient information for the evaluation is provided by the certificant. It is the responsibility of the certificant to provide information about a CE course that is sufficient for CCHI to make an evaluation as to whether the course meets CCHI's CE requirements. The information needed for the evaluation may include, but is not limited to, the course description, agenda, syllabus, student handouts, etc. This information may be required in addition to the document verifying the certificant's completion of the course (i.e. certificate of attendance/completion, badge, etc.), especially if the title of the course does not indicate a specific subject matter or the level of complexity (i.e. continuing education vs. beginner-level/basic training). CCHI's requirements for continuing education are described here.